Man and machine

Man and machine
Anna-Karina Büchel, an adviser at LLB’s Customer Service Center, is enthusiastic: “Our mobile banking is innovative. Our new apps have various functions and provide a high level of security.”

Man and machine

Anytime, anywhere, any device – modern technology allows our clients to do their banking anytime and anywhere using a range of communication channels. Our client advisers also play a central role. This smart combination of man and machine will make a real difference to banking of the future.

Using four typical hand movements from the digital world, four employees from the LLB Group show how our successful combination works.

Mobile banking from the LLB Group is based on state-of-the-art standards in design and technology. With a direct line to the client adviser. The mobile banking apps from LLB and Bank Linth show where digitalisation is heading.

Fabian Bürzle, a private banking client adviser, works with LLB Invest on a daily basis: “Together with my clients, I produce professional investment proposals online. Clients input their goals and aspirations for the future.”

Investment advice at the clients’ fingertips

Pioneering investment advice creates new advisory experiences. Under the names LLB Invest and Bank Linth Invest, the LLB Group has launched the investment advice and asset management model of the future onto the market. The IT-supported solution is unique.

The model connects two worlds: the speed, precision and reliability of the machine with the background knowledge, the wealth of experience and the creativity of man who skilfully deploys technical solutions.

Monika Jöhri, an adviser to individual clients, knows what life revolves around: “360° degree financial planning helps both private and corporate clients to achieve their future financial goals.”

360° financial planning

Everyone has their own individual goals, aspirations and questions when it comes to their financial future. In Liechtenstein, we are the only bank offering comprehensive 360° degree financial planning. With LLB Compass, we have further developed our offering with solutions for all phases of life and stages of the corporate life cycle; and we will launch this service in Switzerland with Bank Linth Compass in 2017.

Holistic financial planning covers all the important issues such as assets, financing, retirement planning, real estate, taxes and estate planning.

What this means for the client, according to Michael Vogt, a member of the Individual Client Team in Vaduz, is: “Clients can find out what the service they need costs at the click of a button, and they only pay for what they need.”

Clients only pay for what they need

Clients like to have a greater say about how, when and which combination of banking services they use and how much they pay for them. Our private clients shape their own individual banking relationship. With LLB Combi and Bank Linth Combi, we have combined traditional products in an innovative way.

Using a mobile phone, laptop or PC, our clients put together the product packages they need using the online configurator. This is a unique model of à la carte banking.